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    Frequently Asked Questions

    Attending In-Person


    How do I register? 

    Click ‘APPLY TO ATTEND IN-PERSON' in the toolbar at the top of the page. Once you have selected your preferred pass and completed registration, you will receive a confirmation email with your booking information.


    How will I gain entry to the event?

    Once you have completed your registration you will receive a confirmation email. When you arrive at the venue on the day, we will need your full name and an ID to provide you entry to the event.


    Why can't I find any emails related to the event?

    You may have accidentally unsubscribed. Please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

    Shortlisting Talks


    How can I select my favourite talks? 

    On the agenda page, you can click the star icon on the left of each talk, to add that talk to your shortlist. Your selected sessions will be added to the ‘My Interests’ list, found at the top of the agenda page.



    Pass Queries


    What is the cancellation policy?  

    If you can no longer attend the conference and you have bought a pass, please contact the FT Live Customer Services Team as soon as possible via email at ftlive@ft.com or by calling +44 (0) 207 775 6653. To find out more about cancellation fees please visit our FT Live Terms and Conditions page.


    Can I transfer or upgrade my pass?

    If you would like to transfer your pass to another person or upgrade your pass, please contact the FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.


    Are there discounted passes available?

    Early bird passes are available on some events, please check the registration page for more details. If you are booking as part of a group of 6 or more, please contact our FT Live Customer Services Team via email at ftlive@ft.com or by calling +44 (0) 207 775 6653.

    Venue


    How do I get to the venue?

    The venue will be announced soon. The event will be taking place in Stockholm city centre.


    Is the venue accessible? 

    We select our venues to ensure that all our events are as accessible as possible for our guests. If you have any specific accessibility requirements you will have the opportunity to indicate this when filling out the event registration form.

    Hospitality 


    Will food and drink be provided at the event?

    Yes, beverages and canapes will be provided at the event.


    I have dietary requirements, what should I do? 

    If you have any specific dietary requirements you will have the opportunity to state them when registering for the event.


    Contact Us

    If you are experiencing technical difficulties please contact our team for more information:  

    ftlive@ft.com | +44 (0) 207 775 6653

    Our customer service team is currently available from 9am - 5pm BST, Monday - Friday.


    Speaking Opportunities

    Amrit Harrar 
    amrit.harrar@ft.com

    Sponsorship Opportunities 

    Jack Austen
    jack.austen@ft.com

    Delegate Services 

    Ajhar Uddin 
    ajhar.uddin@ft.com

    © Financial Times Live

    FT Live and its journalism are subject to a self-regulation regime under the FT Editorial Code of Practice

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Looking for your ticket? Contact the organizer
Looking for your ticket? Contact the organizer